1.General conditions of participation

  1. Wolf Records Bonus Points Program
    1.1 The Wolf Records Records Bonus Points Program is operated by Wolf Records GmbH, Schöngrabern 134, 2020 Hollabrunn Austria. The bonus points program is a bonus program for our registered customers with which you can collect bonus points after opening a customer account for free and when you receive our goods. To redeem these bonus points, you are able to get a discount with your points
  1. 2 For the participation in the bonus points program, the conditions of participation apply in their respective valid version. You agree to be bound by the General Conditions of Participation when setting up your customer account. Participants can be any natural person who is 18 years of age. Participation is free. By signing up, you also agree to be informed by e-mail. The bonus points program starts on 07.01.2023

2.Collecting bonus points General

2.1 When purchasing goods via the electronic shop basket system of our online shop, participants receive bonus points on their customer account . The credit will be visible automatically in you account as soon as your order has the status “paid”, but no later than 14 days after receipt of your order. Bonus points may only be redeemed for purposes set out in these General Conditions of Participation.

2.2 Objections to the correctness or completeness of your point of view must be submitted at the latest within one month after the date of the credit memo; otherwise, the point position is deemed approved

2.3 If you order via more than one customer account, the bonus points will be credited to each of your accounts. A transfer of points from one customer account to another is not possible.

Bonus Points

2.4 For each complete Euro of your order value you receive 1 bonus point. For special promotions you can also be credited with bonus points on a specially announced scale. The Maximum Product Points Discount is 50% for one order.

2.5 In case of reverse processing of a contract (for example, revocation, cancellation of contract, contestation, withdrawal, exchange etc.) for which bonus points have been credited to you, as well as in case of missed bookings and misuse, the corresponding point credit will be cancelled and withdrawn from your bonus credit account.

Expiration of points

2.6 Bonus points have a validity of 24 months each from the time the points are credited to your customer account. They automatically expire after the end of the quarter following this period.

3. Termination of your customer account

3.1 You may terminate your account at Wolf Records at any time without meeting a deadline via written notice to Wolf Records.

3.2 A termination of your customer account by Wolf Records is only possible subject to a deadline of four weeks to the end of the particular month, unless the termination is due to an important reason. An important reason is e.g. the abusive handling of the bonus points program by the customer.

3.3 If you terminate your customer account with us or if you cancel for an extraordinary reason, your bonus points will be forfeited without compensation.